Shipping Info

We try to ship all orders within 1 business day. Cleveland Paranormal Supply Co. does not guarantee shipment within the posted time frame as holdups do occasionally arise that are beyond our control. We do not ship or process orders on weekends and holidays. Orders placed on those days or after our cut-off time the previous day will be processed the following business day. 

Our shipping and handling charge is estimated based on the total of your order, weight, method of shipping, and location. 

-- All orders are shipped via USPS Priority Mail (2-3 days) OR USPS Express Mail (Overnight - Monday through Friday Only)

-- All shipments must have a complete delivery address – PO boxes are not acceptable.

-- We are not responsible for loss of items due to a customer-provided incorrect or mis-formatted address

Cleveland Paranormal Supply Co. assumes no liability and offers no guarantee to the validity and accuracy of the shipping charge quoted during checkout. If an invalid or incorrect shipping rate is quoted due to customer error in selection of a shipping service Cleveland Paranormal Supply Co. reserves the right to adjust and capture funds in the correct amount for a valid shipping method. Back orders will be shipped as soon as possible. You will be notified via email of the status. Cleveland Paranormal Supply Co. reserves the right to change the shipping method, provider or split the shipment if the estimated time of delivery is roughly the same. In most cases the shipping carrier will require a signature for delivery, especially when the value is over a certain amount. Sometimes they will drop it off without a signature but the driver typically uses their own discretion. 

SHIPPING TO A DIFFERENT ADDRESS

Selecting the option upon checkout to have your order shipped to an address different than your billing address may result in an unspecified delay processing your order. To maintain the security of our valued customers we review all orders but especially those shipping to a different address. We reserve the right to ship the order to the billing address ONLY or cancel the order as we see fit to the credit card holder. Reasonable communication will be attempted with the customer to verify the information provided during the verification process.